Persistent Reactions is a key feature of Lumiere which enables users to enhance their viewers' engagement by providing them with interactive feedback options during their viewing experience. Viewers submit their feedback, thoughts, and emotions in real-time with Persistent Reactions while watching your Lumiere Video.
After your video collects feedback, you can measure your video’s performance via key metric insights like Total Comments, Sentiment Score, Emojis Submitted, and more. Analyzing the performance of these key metrics, and how they fluctuate throughout your video’s playtime, lets you identify points within your content that resonate with your audience and which points may be falling flat.
To turn on Persistent Reactions:
toggling on persistent reactions.webm
This persistent reaction type allows viewers to submit their thoughts and feedback throughout the video by typing out comments that are attached to specific moments. This gives you a way to gather more detailed and specific feedback from your audience and allows viewers to engage more deeply with the content they're watching.
This is a preview, viewer-facing video featuring Persistent Comments. Click on the screen to try it out!
Persistent Comments comes with three Secondary feedback options: Slider Rating, Star Rating, and Emojis. These options allow viewers to provide more detailed feedback about specific moments or aspects of the video.