Introduction

AI Conversations is how Lumiere is Making Video Conversational. Conversations leverages AI technology to gather deeper insights from viewers' comments and/or question responses. When enabled, AI determines if additional information is needed from a viewer. If so, it will ask a series of follow-up questions aimed toward a Goal that you set.

AI Conversations for Persistent Reactions

When enabled for Persistent Comments, AI conversations lets you move beyond less-insightful viewer feedback like "This is cool" and gain a deeper understanding of viewers' perspectives. By asking targeted follow-up questions, the AI helps uncover specific reasons behind user opinions, providing invaluable insights. Leave a comment on the video below to see how it works!

https://lumiere.is/v/vcgtNkS9mHjk?incognito&cd_source=knowledgebase

To turn on Conversations for Persistent Comments:

  1. Navigate to the Reactions Tab of your video Setup
  2. Toggle on AI Conversations
  3. Create a Conversation Goal by prompting the AI in the provided entry box

AI Conversations for Prompted Questions

When enabled for Questions, AI Conversations will ask users for additional information to understand what drove them to answer the way that they did. For example, you may ask a user “Rate this video 1-10”. Once a user submits a response, AI will take into account the questions, the context of the video, and the user’s submitted answer to ask for additional information to uncover what lead them to submit their response.

https://lumiere.is/v/v4GdBvrKubFO?incognito&cd_source=knowledgebase

To turn on Conversations for Prompted Questions:

  1. Navigate to and Select the question you want to turn on Conversations for within the Questions tab of your video Setup
  2. Toggle on AI Conversations
  3. Create a Conversation Goal by prompting the AI in the provided entry box

Japanese AI Conversations in Lumiere

Japanese AI Conversations in Lumiere

Spanish AI Conversations in Lumiere

Spanish AI Conversations in Lumiere